trezor.io/start — Official Trezor® Start & Setup Guide

Why use trezor.io/start?

trezor.io/start is the official entry point to initialize a Trezor® Hardware Wallet safely. It links only to verified downloads, firmware updates, and stepwise onboarding that reduce the risk of counterfeit software or supply-chain tampering. Use this page when you want to set up a new Trezor® Wallet or restore an existing one.

Step-by-step: from box to wallet

Begin at trezor.io/start. The recommended flow is:

Download the Trezor Suite App (use Trezor Suite Download on the start page).
If your environment requires it, install Trezor Bridge (use Trezor Bridge Download from the same portal).
Connect the Trezor® Hardware Wallet via USB and follow the Suite’s onboarding to initialize your device and write down the recovery seed securely offline.

Security reminder: never type your recovery seed into a website, screenshot it, or store it in cloud storage. The recovery seed is the only reliable way to perform Trezor Account Recovery if the device is lost.

Trezor login & common connectivity problems

Many users search for “Trezor login” or “Trezor Wallet Login” when they experience connectivity issues. Common symptoms include “Trezor login not working,” “Unable to login Trezor,” or “Error Connecting Trezor Account.” Practical troubleshooting:

Confirm Suite and Bridge are the official versions downloaded from trezor.io/start.
Try a different USB cable and a direct USB port (avoid hubs).
Use a supported browser (Chrome or Firefox) and disable interfering extensions.
Reinstall Trezor Suite and Bridge if detection fails, then re-run the suite authentication flow if you see “Can't verify Trezor Wallet.”

When Trezor Suite App not working

If the Trezor Suite App not working after an update, check for a stalled firmware flash, corrupt cache, or blocked USB permissions. Reinstalling Suite and Bridge often helps; if firmware was interrupted, collect logs and reach out to the Trezor Help Center for guided recovery steps.

Recovery, 2FA, and external services

Trezor® enables Trezor Account Recovery through the backup seed you recorded at setup. Trezor does not provide cloud 2FA resets — if you need a Trezor 2fa reset for an external service (exchange, wallet provider), contact that service’s support and follow their verification process. Trezor® staff will never ask for your seed phrase.

Quick fixes

Update Suite & Bridge from trezor.io/start.
Switch cables, ports, or machines to isolate hardware faults.
Run the authenticity verification inside Suite for “Can't verify Trezor Wallet.”
Gather logs and contact the Trezor Help Center if problems persist.

FAQ

1. Where do I download Trezor Suite and Bridge?: Always use trezor.io/start for Trezor Suite Download and Trezor Bridge Download.
2. Why is my Trezor login not working?: Often caused by outdated Bridge, blocked USB, poor cable, or browser conflicts—update software and try a different port/computer.
3. Can I recover my wallet without the seed?: No. The recovery seed is mandatory for Trezor Account Recovery. If lost, funds cannot be recovered.
4. What does "Can't verify Trezor Wallet" mean?: It indicates Suite failed the device authenticity check. Do not proceed with transactions until verification passes; contact support if it fails.
5. How do I handle an Error Connecting Trezor Account?: Check Suite/Bridge versions, USB connectivity, and browser settings. If unresolved, collect Suite logs and contact the Trezor Help Center.
6. Does Trezor handle 2FA resets?: Trezor® does not manage third-party 2FA — for 2FA reset, follow the service or exchange’s recovery process.